North East London NHS Foundation Trust (NELFT)

NELFT provides an extensive range of integrated community and mental health services for people living in the London boroughs of Barking and Dagenham, Havering, Redbridge and Waltham Forest and community health services for people living in the south west Essex areas of Basildon, Brentwood and Thurrock.

We provide an Emotional Wellbeing Mental Health Service for children and young people across the whole of Essex. We are the provider of all age eating disorder services and child and adolescent mental health services across Kent and Medway.

With an annual budget of £490 million, we provide care and treatment for a population of circa 4.3m. We employ approximately 6,500 staff who work across 210 bases in London, Essex, Kent and Medway.

NELFT became a foundation trust in 2008 meaning that although it is subject to the same standards and inspection frameworks as other NHS trusts, it has greater freedom in how it uses its resources to improve patient care. Being a Foundation Trust also means that local people are able to have a greater say in how it runs its services, through the Trust’s Membership and Council of Governors.

NELFT prides itself on being a national leader and award-winning organisation in the fields of diversity, inclusivity and the workforce, race and equality standards. It is currently embedding a just and compassionate culture programme and was shortlisted for HSJ’s Freedom to Speak Up Organisation of the Year award. NELFT is also committed to research and development and in 20/21 was the highest recruiting mental health and community trust in the North Thames region.

NELFT is part of the Mid and South Essex Community Collaborative which was formed in September 2020 to review how community health services can best meet the needs of local communities.

The Collaborative is currently a partnership of three organisations: North East London NHS Foundation Trust (NELFT), Essex Partnership University NHS Foundation Trust (EPUT) and Provide Community Interest Company (Provide CIC) who are working together to:

  • Reduce variation for patients across community services, meaning that everyone in mid and south Essex should be able to receive the same outcomes from health and care services regardless of where they live or which organisation delivers their care
  • Enable increased collaboration, partnership working and innovation so that we can work together to share our best clinical practices with each other and deliver high quality services which are fit for the future.
  • Ensure community services are fit for the future enabling more services to be delivered closer to home.

The Trust was rated ‘Good’ by the Care Quality Commission on 26 August 2022 reflecting the improvements made by the Trust to move from the previous ‘Requires Improvement’ rating.